Wearing of face mask is now part of the new normal, it has actually become an accessory to our dressing.
While we have to wear a face mask to protect ourselves, we should remember that some of us have hearing issues which affect our communication skills.
In addition to the hearing problem is the fact that we have to wear a mask or some other face covering to protect us from the spread of coronavirus. The wearing of the mask combined with hearing problems makes it difficult for people to hear what we are trying to communicate to them and affects how we understand what is being said to us because:
- Wearing a mask reduces the volume of the person speaking.
- The mask muffles the sound of the person speaking and this makes it difficult to know exactly what is being said.
- It makes it very difficult to read facial cues which may help us to try and figure out what is being said.
The good news is that we can overcome all these problems by:
- Speaking out clearly and slowly.
- We can try and make sure that the other person knows that we are talking with them by maintaining eye contact.
- Body language such as pointing of the hand can be of great help.
- If your smartphone has the voice-to-text feature, you can ask if the other person would like to use this feature on their phone.
It is very important that as we protect ourselves from being infected by the coronavirus we should also take the necessary steps to protect our ears on which we hang the mask.